Privacy Policy

Homesae Real Estate L.L.C (which term includes all subsidiaries of Homesae Real Estate L.L.C) (“Company”, “we”, or “us”) places the utmost importance on protecting your personal data and safeguarding your privacy.

This Privacy Policy and information notice for website users (“Notice”) is intended to explain how we collect, use, and protect your personal data when you visit our website www.homesae.com (the “Website” or “Site”) and any applications that may be downloaded from it.

As the controller of your personal data, we are committed to ensuring that your information is handled responsibly and in accordance with this policy.

  1. Personal Data We Collect

When you browse our Website, we may collect the following types of personal data:

  • Identification data: such as your name, email address, region, and device type.
  • Technical data: including your IP address, browser type, and any personal data included in your communications with us.
  • Recruitment data: including information shared through job applications such as your résumé, educational qualifications, and photograph.

Information You Provide to Us

We may collect personal data directly from you, such as:

  • Information entered into forms on our Website (e.g., service subscriptions, contact forms, or promotional entries).
  • Details you provide when reporting a problem, contacting us via WhatsApp (including your phone number and inquiry purpose), or creating a user profile.
  • Financial or property-related data relevant to property evaluations or other services.
  • Copies of correspondence with us, including emails.
  • Responses to surveys and feedback forms.
  • Search queries made through the Website.
  1. Automatically Collected Information

As you navigate through our Website, we may automatically collect technical data about your device and usage, including:

  • Details of visits such as traffic data, location data, logs, and resources accessed.
  • Information about your computer and internet connection, including IP address, operating system, and browser type.

This information helps us to improve your user experience and our services by allowing us to:

  • Estimate audience size and usage trends.
  • Store preferences and personalize content.
  • Enhance search speed and functionality.
  • Recognize returning visitors.

We use cookies for these purposes.
For more details, please refer to our Cookie Policy.

Providing your personal data is voluntary, but some information is necessary for us to respond to inquiries or provide services (e.g., your email or phone number). When certain data is mandatory, we will clearly indicate it.

If you provide personal data about others, you must ensure that those individuals have been informed of this policy and, where required, have given consent for their data to be shared.

  1. Where Personal Data Is Collected

This policy applies to data collected:

  • On our Website.
  • Through messaging platforms such as WhatsApp.
  • Via recruitment and contact forms.
  • Through emails, texts, or other communications with the contact details provided on the Website.
  • Through mobile or desktop applications downloaded from the Website.
  • When you engage with our advertisements or content on third-party platforms that link to this policy.

Data is collected:

  • Directly from you, when you provide it voluntarily.
  • Automatically, via cookies and tracking technologies.
  • From third parties, such as business partners.

This policy does not apply to:

  • Offline data collection or other websites operated by third parties.
  • Third-party applications or content linked to our Website.

By using our Website, you acknowledge and agree to the terms of this policy. If you do not agree, you may choose not to use the Website. Updates to this policy will be communicated as outlined in Section 9.

  1. How We Use Your Personal Data

We may use your personal data for the following purposes:

  • To display and manage our Website and its content.
  • To provide you with requested services or information.
  • To meet our legal and regulatory obligations.
  • To fulfill the purposes for which you provided the data.
  • To pursue or defend legal claims.
  • To inform you of updates, new projects, or services.
  • To enable participation in interactive features.
  • For other purposes with your consent.

Marketing

Marketing-related data processing is generally based on your consent. You are not obligated to provide consent, and withholding it will not affect your access to our services (except for marketing communications). You may withdraw consent at any time (see Section 8).

If you provide your email address or mobile number while using our services, we may send you marketing messages about similar offerings. You will always have the option to opt out.

  1. Disclosure of Information

We may share anonymized, aggregated information that does not personally identify you without restriction.

We may disclose personal data to:

  • Subsidiaries and affiliates.
  • Contractors, service providers, and business partners supporting our operations.
  • Successors in case of merger, sale, reorganization, or other corporate transfer.
  • Courts, government bodies, or law enforcement authorities when legally required or justified.

We may also disclose information:

  • To comply with legal obligations or court orders.
  • To enforce our terms and agreements.
  • To protect the rights, property, or safety of Homesae Real Estate L.L.C, our clients, or the public.
  1. Your Choices

You have control over how your information is used:

  • Cookies and Tracking: You can adjust your browser settings to refuse cookies. Note that disabling cookies may affect site functionality.
  • Third-Party Advertising: To opt out of data sharing with third parties for promotional purposes, contact us.
  • Promotional Emails: To stop receiving marketing emails or messages from us, send an email request to  contact us.
  1. Cross-Border Data Transfers

When your personal data is transferred outside your country of residence, we ensure it remains protected through:

  • Adequacy decisions by relevant data protection authorities.
  • Standard contractual clauses ensuring comparable safeguards.
  • Specific exemptions under applicable data protection laws (e.g., with your consent or where necessary for contract performance or legal defense).
  1. Data Security

Homesae Real Estate L.L.C implements robust technical and organizational measures to secure your data from loss, misuse, unauthorized access, or alteration.

All personal information is stored on secure servers protected by firewalls, and payment data is encrypted.

You are responsible for maintaining the confidentiality of any password provided to you for Website access.

  1. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data.
  • Request correction or deletion.
  • Restrict or object to processing.
  • Request data portability.
  • Withdraw consent at any time (without affecting prior lawful processing).

Some rights may be subject to legal limitations. To exercise your rights, contact us. We may request proof of identity to process your request securely.

  1. Changes to This Policy

Homesae Real Estate L.L.C reserves the right to amend or update this Privacy Policy as needed, for example to reflect legal changes or operational updates. Updates take effect upon publication.

  1. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please contact us.